Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems

Zagel C (2016)

Publication Language: English

Publication Type: Thesis

Publication year: 2016

Publisher: Springer Gabler

City/Town: Wiesbaden

Authors with CRIS profile

Christian Zagel Lehrstuhl für Wirtschaftsinformatik, insbesondere im Dienstleistungsbereich

How to cite

APA:

Zagel, C. (2016). Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems (Dissertation).

MLA:

Zagel, Christian. Service Fascination: Gaining Competitive Advantage through Experiential Self-Service Systems. Dissertation, Wiesbaden: Springer Gabler, 2016.

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