BPM 2.0: Business Process Management meets Empowerment
Kurz M, Fleischmann A (2011)
Publication Type: Conference contribution, Conference Contribution
Publication year: 2011
Journal
Publisher: Springer Verlag
Edited Volumes: Communications in Computer and Information Science
City/Town: Karlsruhe
Book Volume: 0
Pages Range: 54-83
Conference Proceedings Title: S-BPM ONE 2010
Event location: Karlsruhe
DOI: 10.1007/978-3-642-23135-3_4
Abstract
Traditional approaches for business process management assume that process models remain unchanged. However, businesses today have to adapt their business process models to new market changes instantaneously. Current methods for business process management approaches and their supporting information systems turn out to be too time-consuming and costly. This contribution suggests a new business process management concept (BPM 2.0) along with a corresponding software system that increase the flexibility of businesses by allowing employees to improve "their" business processes. A case study at a large European construction firm critically examines the feasibility both of the concept as well as the software system. © 2011 Springer-Verlag.
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Germany (DE)How to cite
APA:
Kurz, M., & Fleischmann, A. (2011). BPM 2.0: Business Process Management meets Empowerment. In S-BPM ONE 2010 (pp. 54-83). Karlsruhe: Karlsruhe: Springer Verlag.
MLA:
Kurz, Matthias, and Albert Fleischmann. "BPM 2.0: Business Process Management meets Empowerment." Proceedings of the 2nd International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2010, Karlsruhe Karlsruhe: Springer Verlag, 2011. 54-83.
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