How do consumers handle service cancellations?

Posselt T, Steul M (2007)

Publication Type: Other publication type

Publication year: 2007

Authors with CRIS profile

Martina Steul-Fischer

Additional Organisation(s)

Lehrstuhl für Betriebswirtschaftslehre, insbesondere Versicherungsmarketing

How to cite

APA:

Posselt, T., & Steul, M. (2007). How do consumers handle service cancellations?

MLA:

Posselt, Thorsten, and Martina Steul. How do consumers handle service cancellations? 2007.

BibTeX: Download