Schott P, Lederer M, Huber S, Keppler A (2015)
Publication Language: English
Publication Type: Conference contribution, Conference Contribution
Publication year: 2015
Publisher: ACM
City/Town: New York
Book Volume: 0
Pages Range: 131-139
Conference Proceedings Title: Proceedings of the S-BPM ONE '15
ISBN: 978-1-4503-3312-2
Poor process compliance oftentimes leads to insufficient fulfillment of strategic goals. To prevent this, adequate initiatives to achieve process compliance and consequently to achieve corporate objectives need to be taken. In this context, the product development represents a significant core process to achieve strategic goals for manufacturing companies.
Using the example of an international manufacturer, this contribution describes the derivation of effective actions to increase compliance with the product development process by using S-BPM models. The relevant stakeholders as well as the role specific tasks and responsibilities are identified assessing interactions and behaviors applying Subject Oriented modeling notations. Based on this basic information, we conduct semi-structured interviews with relevant stakeholders to identify the problem areas where process users need support. Moreover, we conclude implications to increase process compliance and show how to translate these implications into actual support content such as templates and checklists.
APA:
Schott, P., Lederer, M., Huber, S., & Keppler, A. (2015). Enhancing Process Compliance in Complex Product Developments – Insights from an International Manufacturer. In J. Ehlers & B. Thalheim (Eds.), Proceedings of the S-BPM ONE '15 (pp. 131-139). New York: ACM.
MLA:
Schott, Peter, et al. "Enhancing Process Compliance in Complex Product Developments – Insights from an International Manufacturer." Proceedings of the Proceedings of the S-BPM ONE '15 Ed. J. Ehlers & B. Thalheim, New York: ACM, 2015. 131-139.
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