Fostering self-efficacy through usability and emotional product design? An explorative study

Buker T, Kamin S, van Remmen JS, Wartzack S, Miehling J (2024)


Publication Language: English

Publication Type: Journal article, Original article

Publication year: 2024

Journal

URI: https://link.springer.com/article/10.1007/s00163-024-00435-9#citeas

DOI: 10.1007/s00163-024-00435-9

Open Access Link: https://link.springer.com/article/10.1007/s00163-024-00435-9

Abstract

Raising the user’s self-confidence is a promising strategy to reduce product-related user stigma. In the context of product usage, the commonly used term self-confidence refers to the psychological construct of self-efficacy. To strengthen a user’s self-efficacy through product design, providing both good usability and emotionality in a product seems to be a reasonable starting point. However, their suitability and validity for this purpose has not yet been sufficiently assessed. This paper examines whether self-efficacy would be associated with perceptions of a product’s usability and emotionality. By conducting an online survey (n = 105; stigma-sensitive product demonstrator: walker), it was confirmed that the perception of good usability and emotionality of walkers were positively associated with the user’s perceived self-efficacy. Moreover, a negative interaction effect was identified showing that the association between emotionality and self-efficacy increased with lower levels of perceived usability and vice versa. This may indicate that emotions can compensate the importance of usability at least to some extent.

Authors with CRIS profile

How to cite

APA:

Buker, T., Kamin, S., van Remmen, J.S., Wartzack, S., & Miehling, J. (2024). Fostering self-efficacy through usability and emotional product design? An explorative study. Research in Engineering Design. https://doi.org/10.1007/s00163-024-00435-9

MLA:

Buker, Tina, et al. "Fostering self-efficacy through usability and emotional product design? An explorative study." Research in Engineering Design (2024).

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