Shadow IT - Insights from Multiple Research Perspectives

Haag S (2016)


Publication Language: English

Publication Type: Thesis

Publication year: 2016

Abstract

In the era of smartphones and ready-to-use cloud services, users can easily and quickly get the IT functionality they need to perform their job efficiently using so-called shadow IT systems, which do not comply with the organization’s IS usage principles. Although the use of shadow IT is widespread and challenges organizations’ secure and compliant information management, existing research into the phenomenon is in a nascent stage and has to date always taken the organizational perspective. 

This dissertation offers a comprehensive picture of the phenomenon with the individual as the unit of analysis by investigating individuals’ shadow IT usage, its antecedents, and consequences from the perspective of three closely related research streams of IS security, workplace deviance, and system use. Building on and advancing the existing knowledge in each stream, comprehensive theoretical conceptualizations and various research models are derived and empirically tested with data from field and laboratory designs to understand and explain how and why shadow IT emerges as well as to predict its impact. The findings emphasize the constructive intent and effects of individuals’ shadow IT usage and provide new insights into how organizations can reap these benefits while still encouraging and enforcing compliance with critical IS usage principles.

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How to cite

APA:

Haag, S. (2016). Shadow IT - Insights from Multiple Research Perspectives (Dissertation).

MLA:

Haag, Steffi. Shadow IT - Insights from Multiple Research Perspectives. Dissertation, 2016.

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