Analyzing and managing IT-induced work system changes

Conference contribution
(Conference Contribution)


Publication Details

Author(s): Laumer S, Maier C, Weitzel T
Editor(s): International Conference on Information Systems (ICIS)
Publisher: Association for Information Systems
Publication year: 2017
Conference Proceedings Title: Proceedings of the 38th International Conference on Information Systems (ICIS)
Language: English


Abstract

This teaching case explores the challenges of changing a work system by implementing an information system (IS). The case describes the approach implemented by "The Bank", a financial service provider, when it implemented a new financial and banking IS "SysOne", and thus fundamentally changed its work systems. The case is a real business scenario, which bases on case study research conducted by our research team and it adapts recent theoretical advances in the IS implementation literature. Using this teaching case should encourage students to discuss IS implementations from a general "system thinking" rather than a "tool thinking" perspective. An IS implementation is not just a new tool, it is a change of employees' work systems. This teaching case should guide students to extend the efforts implemented to guide employees when implementing an IS beyond the technology to focus on the major IT-induced work system changes and thereby enable successful technochange.


FAU Authors / FAU Editors

Laumer, Sven Prof. Dr.
Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)


External institutions with authors

Otto-Friedrich-Universität Bamberg


Research Fields

Digitalization of the Individual (Technology Acceptance and Use)
Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)
Zukunft der Arbeit (Digital Change Management)
Schöller Endowed Chair for Information Systems (Digitalization in Business and Society)
Change in the World of Work
Research focus area of a faculty: Fachbereich Wirtschaftswissenschaften
Digitization and Innovation
Research focus area of a faculty: Fachbereich Wirtschaftswissenschaften


How to cite

APA:
Laumer, S., Maier, C., & Weitzel, T. (2017). Analyzing and managing IT-induced work system changes. In International Conference on Information Systems (ICIS) (Eds.), Proceedings of the 38th International Conference on Information Systems (ICIS). Seoul, South Korea, KR: Association for Information Systems.

MLA:
Laumer, Sven, Christian Maier, and Tim Weitzel. "Analyzing and managing IT-induced work system changes." Proceedings of the Proceedings of the 38th International Conference on Information Systems (ICIS), Seoul, South Korea Ed. International Conference on Information Systems (ICIS), Association for Information Systems, 2017.

BibTeX: 

Last updated on 2019-05-08 at 09:39