Kranabetter C, Niessen C (2016)
Publication Status: Published
Publication Type: Journal article, Original article
Publication year: 2016
Publisher: Hogrefe and Huber Publishers
Book Volume: 15
Pages Range: 106-115
Journal Issue: 3
DOI: 10.1027/1866-5888/a000157
The purpose of this study is (1) to investigate how managers act in situations when employees are exhausted and (2) to compare these leadership behaviors to more general, context-independent leadership styles (transformational leadership, consideration, initiating structure). Interviews with 48 managers of different industries were used to examine how managers respond to exhausted employees. Based on action regulation theory, interview protocols provided insight into managers' information collection, planning, execution of actions, and feedback processing when responding to exhausted employees. In addition, context-specific leadership behaviors were identified and compared to prominent leadership styles. Managers highlighted redesigning the task and emotionally supporting the employee as particularly useful in situations when employees are exhausted.
APA:
Kranabetter, C., & Niessen, C. (2016). How managers respond to exhausted employees. Journal of Personnel Psychology, 15(3), 106-115. https://dx.doi.org/10.1027/1866-5888/a000157
MLA:
Kranabetter, Caroline, and Cornelia Niessen. "How managers respond to exhausted employees." Journal of Personnel Psychology 15.3 (2016): 106-115.
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