Considering Users’ Emotions in Product Development Processes and the Need to Design for Attitudes

Article in Edited Volumes
(Book chapter)


Publication Details

Author(s): Kett S, Wartzack S
Editor(s): Shuichi Fukuda
Title edited volumes: Emotional Engineering
Publisher: Springer International Publishing
Publication year: 2017
Volume: 5
Pages range: 69-97
ISBN: 978-3-319-53195-3
Language: English


Abstract


In recent times there has been an increasing need to consider subjective values in user-centred design for technical products. Therefore, the relations between perceived value to the user and different product design elements have been investigated in former research. Although there are many approaches that address this issue, little advice has been given so far on how to use this knowledge truly to consider the users’ preference. Even if we know that a product appears to be “sporty” to the user, and even if we know how to design the product to look “sporty”, we still do not know “how sporty” he might like it to be. Moreover, studies have revealed that there are huge differences in user groups that cannot easily be detected using only common segmentation criteria like age, family situation or income. Depending on their personal attitudes and values, individuals’ preferences for products may differ widely despite the objective user characteristics looking similar. Therefore, an approach called the ACADE is presented, which combines interdisciplinary knowledge of users’ long-term evaluation system and preference choice.



FAU Authors / FAU Editors

Zöller, Susan
Lehrstuhl für Konstruktionstechnik
Wartzack, Sandro Prof. Dr.-Ing.
Lehrstuhl für Konstruktionstechnik


How to cite

APA:
Kett, S., & Wartzack, S. (2017). Considering Users’ Emotions in Product Development Processes and the Need to Design for Attitudes. In Shuichi Fukuda (Eds.), Emotional Engineering. (pp. 69-97). Springer International Publishing.

MLA:
Kett, Susan, and Sandro Wartzack. "Considering Users’ Emotions in Product Development Processes and the Need to Design for Attitudes." Emotional Engineering. Ed. Shuichi Fukuda, Springer International Publishing, 2017. 69-97.

BibTeX: 

Last updated on 2019-23-06 at 07:15