Counselling and Therapeutic Interactions with Digital Natives (THERAPY 2.0)

Third Party Funds Group - Sub project


Acronym: THERAPY 2.0

Start date : 01.09.2016

End date : 31.08.2018


Overall project details

Overall project

THERAPY 2.0 - Counselling and Therapeutic Interactions with Digital Natives

Project details

Short description

The integration of Information and Communication Technologies (ICT) in counselling and therapy is yet an incomplete process. The only activities pursued up to now in this area have been related in most of the cases to applications of personal computers for emails and internet tools. Counsellors and therapists still rely almost exclusively on traditional talking and interaction with their clients (“the couch”).

While this approach may still lead to satisfactory results with adults, especially older persons, there is a growing danger that the younger generation, the “digital natives”, may not be reached to the full extent. They have a fundamentally different communication behaviour that makes the various Web 2.0 communication tools (Facebook, Twitter, Whatsup, Skype, etc.) to a daily extension, or complement, of their oral communication. Therefore, any counselling and therapy for the younger population that seeks to be successful should eventually include ICT based activities between the expert and the client.

The Therapy 2.0 project will therefore raise the awareness of the potentials of ICT based approaches in therapeutic and counselling processes. It will produce concrete and tangible results that can be incorporated immediately into counselling and therapeutic practice, and support practitioners to make sure that the lack of full visual or verbal communication that occurs over video or email does not negatively affect how the message of the therapy is received by the client. It will provide a practical guide to the different ways in which technology can be used in therapeutic work. It will give best practice examples that go beyond e-mail and internet chat, video-link and stand-alone software packages, and will include mobile applications for smartphones. In addition, it will discuss vital ethical, theoretical and practical considerations for practitioners that include safety issues.

Such approach is also needed in the current refugee crisis, where with Therapy 2.0 tools, counsellors will be able to reach also completely new target groups, i.e. young and / or unaccompanied refugee minors. Most of them, specifically young women, have made traumatic experiences and many of them suffer from post-traumatic stress disorder in various degrees. Their most important communication tools are smartphones. Given the fact that their language levels of the host country language are often still poor, conventional “speech counselling” needs a complementary approach that uses the media where these young people are at home.

The most important outputs of the project are

The project will therefore develop guidelines and toolbox and best practice approaches in localised solutions for the 7 partner countries, with the ultimate objective to integrate ICT based counselling into vocational education for psychologists, therapists and counsellors.

Involved:

Contributing FAU Organisations:

Funding Source