Lehrstuhl für Digital Industrial Service Systems


Beschreibung:

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Adresse:
Fürther Straße 248
90429 Nürnberg


Forschungsbereiche

Business Process Management
Dienstleistungen
Informationsmanagement, insb. -modellierung
Weitere Forschung (Lehrstuhl für Digital Industrial Service Systems)


Forschungsprojekt(e)

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Bayessche Vorhersagemodelle auf Basis von Kontextinformationen für das Monitoring von Geschäftsprozessen
Prof. Dr. Martin Matzner
(06.03.2018 - 31.12.2018)


(FuE-Programm „Informations- und Kommunikationstechnik“):
AutoCoP: Automatisiertes Content-Providing durch Smarte Steuersysteme
Prof. Dr. Martin Matzner
(01.01.2018 - 31.12.2019)


(Interaktive Einkaufserlebnisse in Innenstädten durch digitale Dienstleistungen):
smartmarket²: smartmarket²: Entwicklung mobiler Applikationen für standortbezogene Dienstleistungen
Prof. Dr. Martin Matzner
(01.03.2017 - 29.02.2020)


(RISE_BPM):
RISE_BPM: Propelling Business Process Management by Research and Innovation Staff Exchange
Prof. Dr. Martin Matzner
(01.05.2015 - 30.04.2019)


FOKUS:SE: FOKUS:SE - Das Forschernetzwerk Service Engineering
Prof. Dr. Martin Matzner
(01.01.2015 - 01.01.2018)



Publikationen (Download BibTeX)

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Plenter, F., Chasin, F., von Hoffen, M., Betzing, J.H., Matzner, M., & Becker, J. (2018). Assessment of peer-provider potentials to share private electric vehicle charging stations. Transportation Research Part D-Transport and Environment, 64, 178-191. https://dx.doi.org/10.1016/j.trd.2018.02.013
Plenter, F., von Hoffen, M., Chasin, F., Benhaus, S., Matzner, M., Paukstadt, U., & Becker, J. (2018). Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging. In Quantifying Consumers' Willingness to Pay for Electric Vehicle Charging. Vienna, AT: IEEE.
Genennig, S., Pauli, T., Roth, A., & Möslein, K. (2018). Digitization-enabled Innovation in Service Systems: An Empirical Analysis of the German MDAX Companies (EURAM).
Brunk, J., Revoredo, K., Stierle, M., Matzner, M., Delfmann, P., & Becker, J. (2018). Prediction of business process instances with dynamic Bayesian networks. In Paolo Ceravolo and López M. Teresa Gómez and Keulen Maurice Van (Eds.), Proceedings of the 8th International Symposium on Data-driven Process Discovery and Analysis (SIMPDA 2018) (pp. 50-54). Sevilla, ES: CEUR-WS.
Matzner, M., Plenter, F., Chasin, F., Betzing, J.H., & von Hoffen, M. (2018). New Service Development Through Action Design Research in Joint Research Projects. In New Service Development Through Action Design Research in Joint Research Projects. Portsmouth, GB.
Matzner, M., Büttgen, M., Demirkan, H., Spohrer, J., Alter, S., Fritzsche, A.,... Neely, A. (2018). Digital Transformation in Service Management. Journal of Service Management Research, 2, 3-21. https://dx.doi.org/10.15358/2511-8676-2018-2-3
Matzner, M., Plenter, F., Betzing, J.H., Chasin, F., von Hoffen, M., Löchte, M.,... Becker, J. (2018). CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging. In Brocke J., Mendling J. (Eds.), Business Process Management Cases. (pp. pp 337-359). Springer, Cham.
Cereja, J., Santoro, F., Gorbacheva, E., & Matzner, M. (2018). Application of the Design Thinking Approach to Process Redesign at an Insurance Company in Brazil. In Brocke J., Mendling J. (Eds.), Business Process Management Cases. (pp. pp 205-233). Springer, Cham.
Beverungen, D., Matzner, M., & Janiesch, C. (2017). Information systems for smart services. Information Systems and E-Business Management, 15(4), 781–787. https://dx.doi.org/10.1007/s10257-017-0365-8
Chasin, F., von Hoffen, M., Cramer, M., & Matzner, M. (2017). Peer-to-peer sharing and collaborative consumption platforms: a taxonomy and a reproducible analysis. Information Systems and E-Business Management, 10257, 1-33. https://dx.doi.org/10.1007/s10257-017-0357-8
Betzing, J.H., von Hoffen, M., Plenter, F., Chasin, F., Matzner, M., & Becker, J. (2017). One Plug at a Time - Designing a Peer-to-Peer Sharing Service for Charging Electric Vehicles. (pp. 1275-1278). St. Gallen, CH.
Becker, J., Bernhold, T., Knackstedt, R., & Matzner, M. (Eds.) (2017). Planung koordinierter Wertschöpfungspartnerschaften. Gabler Verlag: Springer-Verlag GmbH Deutschland.
Betzing, J.H., Beverungen, D., Becker, J., Matzner, M., Schmitz, G., Bartelheimer, C.,... Schallenberg, C. (2017). Interaktive, digitale Einkaufserlebnisse in Innenstädten. HMD : Praxis der Wirtschaftsinformatik, 54(5), 659-671. https://dx.doi.org/10.1365/s40702-017-0343-0
Becker, J., Backhaus, K., Borchert, M., Matzner, M., Plenter, F., Benthaus, S.,... Weiße, A. (2017). Entwicklung einer Peer-To-Peer Sharing-Platform für das Laden von Elektrofahrzeugen. In Walter Ganz, Achim Kampker, Gerhard Satzger (Eds.), Dienstleistungen als Erfolgsfaktor für Elektromobilität. Ergebnisse aus dem Förderschwerpunkt “Dienstleistungsinnovationen für Elektromobilität” (pp. 62-69). Stuttgart: Fraunhofer Verlag.
Beverungen, D., & Matzner, M. (2017). Informationsmodellierung in Dienstleistungssystemen. In Corsten H, Roth S (Eds.), Handbuch Dienstleistungsmanagement (pp. 519 - 536). Munich: Vahlen.
Benkenstein, M., Bruhn, M., Büttgen, M., Hipp, C., Matzner, M., & W. Nerdinger, F. (2017). Topics for Service Management Research – A European Perspective. In Benkenstein Martin, Bruhn Manfred, Büttgen Marion, Hipp Christiane, Matzner Martin, Nerdinger Friedemann (Eds.), SMR - Journal of Service Management Research (pp. 4-21). Munich: C.H.BECK.
von Hoffen, M., Chasin, F., Matzner, M., Plenter, F., & Betzing, J.H. (2017). Testing Technical Feasibility in CPS Development Projects. (pp. 589-603). St. Gallen, CH.
Breuker, D., Matzner, M., Delfmann, P., & Becker, J. (2016). Comprehensible Predictive Models for Business Processes. Mis Quarterly, 40(4), 1009-1034.
Folmer, E., Matzner, M., Räckers, M., Scholta, H., & Becker, J. (2016). Standardized but flexible information exchange for networked public administrations: A method. Transforming Government: People, Process and Policy, 10(2), 239-255. https://dx.doi.org/10.1108/TG-09-2014-0044
Matzner, M., Chasin, F., von Hoffen, M., Plenter, F., & Becker, J. (2016). Designing a Peer-to-Peer Sharing Service as Fuel for the Development of the Electric Vehicle Charging Infrastructure. (pp. 1587-1595). Kauai, Hawaii, USA, US.


Zusätzliche Publikationen (Download BibTeX)


Beverungen, D., & Matzner, M. (2017). Informationsmodellierung in Dienstleistungssystemen. In Corsten H, Roth S (Eds.), Handbuch Dienstleistungsmanagement (pp. 519 - 536). Munich: Vahlen.

Zuletzt aktualisiert 2018-02-10 um 23:50