Service Systems

Research picture

Description / Outline

The research stream “Service Systems” at Wi1 covers exploring, designing, engineering and evaluating systemic service innovations. Our research focuses especially on stakeholder integration, co-creation and value appropriation in complex service systems. Typical questions we try to answer are:

With prototyping and design science research we, thus, especially contribute to the development of the field of service systems engineering.

Faculty/Institution

Contacts